After months of Retroid Pocket Mini consumers reporting points with the looks of video games when utilizing shaders, Retroid has opened a brand new return window for individuals searching for a refund. However there are limitations. Per a screenshot shared by Retro Recreation Corps, the China-based firm stated in a Discord message that the return window will probably be open solely from March 8 to March 14, solely 200 abroad returns will probably be accepted and clients must pay for delivery. As comfort, the corporate is providing all homeowners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Basic.”
Retroid launched a press release in regards to the RP Mini display screen subject:
– March 8-14 return window for these affected
– Returns capped to 200 models to restrict a flood of returns for unrelated causes
– Asking buyer to pay return delivery
– $10 stackable coupon for all RP Mini clients pic.twitter.com/UpLN9rPL3a— Retro Recreation Corps (@RetroGameCorps) March 8, 2025
Retroid Pocket Mini homeowners have been attempting to resolve the problem since shortly after the system’s launch final fall. As RetroHandhelds explains, “The shader subject is usually solely noticeable when particular CRT shaders are utilized to older video games. Customers can anticipate to see misplaced scanlines, uneven pixels, or a barely distorted picture” in such instances. After a lot backwards and forwards, the corporate not too long ago stated the problem can’t be fastened, linking it to the display screen driver, Discord screenshots shared by RetroHandhelds present.
Previous to the most recent replace from Retroid, some consumers stated their return requests have been denied. Within the Discord message this weekend, the corporate stated, “Please word that this can be a giant and expensive endeavor for our crew, and we anticipate numerous return requests exterior of screen-related points.” Additional down, it added, “For customers who don’t closely depend on CRT shaders or pixel grid results, we encourage you to order this chance for individuals who genuinely want it.”
This text initially appeared on Engadget at https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html?src=rss
